For vehicle owners
Publication | Description |
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Brochure: Information for motor vehicle owners and drivers | Information about CTP insurance for motorists and vehicle owners. |
Fact sheet: How does motor vehicle accident insurance work in South Australia? | Fact sheet about different types of vehicle insurance and what they cover. |
Fact sheet: CTP insurance for a brand new vehicle | Fact sheet about choosing a CTP Insurer when you register a brand new vehicle. |
Fact sheet: CTP scheme changes | Fact sheet about how the CTP scheme has changed since it was introduced in 2016. |
CTP premium classes | Lists each premium class and descriptio, including each class's premium code. |
For injured people
Publication | Description |
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Information about CTP claims and recovering from injuries caused by motor vehicle accidents. Find out more about injury recovery. | |
Fact sheet: Medical certificate | Fact sheet about the medical certificate, including the Medicare Benefits Schedule item numbers. |
Fact sheet: Liability determination | Fact sheet about how CTP Insurers investigate and decide who was responsible for causing a motor vehicle accident. |
Fact sheet: Children's claims | Fact sheet about CTP claims where the injured person was under 16 when the accident happened. |
Fact sheet: Financial hardship | Fact sheet about your options if you are experiencing financial hardship during your CTP claim. |
Fact sheet: Independent assessments | Fact sheet about how an independent medical assessment can help you and the insurer understand your injuries. |
Fact sheet: ISV medical assessments | Fact sheet about ISV medical assessments. which help the insurer understand your injuries and eligibility for compensation. |
Fact sheet: Settling your CTP claim | Fact sheet about compensation, and what happens when you're ready to settle your claim. Find out more about claim settlement. |
Fact sheet: Medicare payment responsibilities | Information about Medicare payments that may be deducted from a CTP claim settlement. |
Fact sheet: Court action to resolve your CTP claim | If your claim will not be resolved within three years of the motor vehicle accident, you will need to file a court action. This fact sheet includes information about the court process. |
Fact sheet: Fatal motor vehicle accidents | Information about what to do if a family member has died in a motor vehicle accident. Also includes contact information for other support, and for dedicated fatality contacts at each CTP Insurer. |
Fact sheet: Complaints and disputes | Information about what to do if you are concerned about, or dissatisfied with, your CTP Insurer. |
Guide for Joint Independent Medical Assessments | Guidelines to help a claimant and their insurer to arrange a joint independent medical assessment. |
Protocol between CTP Insurers and the Lifetime Support Authority | Sets out the process for interactions between CTP Insurers and the Lifetime Support Authority. |