CTP Insurers use personal information to provide CTP insurance cover and manage CTP claims.
When handling personal information, CTP Insurers need to protect privacy by complying with:
- Commonwealth privacy laws like the Privacy Act 1988 and the Australian Privacy Principles
- The Regulator Rules.
Each insurer also has its own privacy policy, which includes information about:
- How to access personal information the insurer has about you
- How to complain, if you think the insurer has breached the Australian Privacy Principles
- How the insurer will handle a complaint.
These are available online:
