23 May 2019

From 1 July 2019, you choose your own CTP Insurer

How will I choose?

When you receive your registration renewal notice, there will be an updated section on your form. In this section, you choose from one of four CTP Insurers by ticking the box for your chosen period of registration next to the insurer's name. Each insurer's policy coverage is identical and set by the Government, so you will choose based on the premium price and Claimant Service Rating (a measurement of how people who have made a claim rate the insurer's service) for each insurer.

Once you have chosen your insurer and ticked the box, you pay for your registration and CTP insurance in one easy transaction.

​Learn more about renewing your CTP insurance and watch the video below for more information about choosing your CTP Insurer.

Why has choice been introduced?

To set the conditions for CTP insurers to compete on price and give choice to motor vehicle owners, the Government introduced a market-based CTP insurance model. During a three year transition period from 1 July 2016 to 30 June 2019, four Government-approved CTP Insurers have been offering the same CTP insurance product (the compulsory Policy of Insurance) at the same price. From 1 July 2019 the insurers will continue to offer the same product, but can compete on price and service.

Giving motor vehicle owners the power to choose means that CTP Insurers can compete for business by offering better service and competitive premium prices. The changes are also designed to:

  • make the choice of CTP Insurer easy for motor vehicle owners, and
  • keep CTP premiums fair and equitable for motor vehicle owners.

To develop the Competition Scheme, the Regulator consulted widely with industry stakeholders both interstate and overseas. To help make these changes to the CTP Scheme, the Regulator has:

  • conducted market research with motorists and claimants over the past two years to ensure their views are considered, and
  • worked closely with the Department of Planning, Transport and Infrastructure and Service SA in the development of tools and information to support motorists.