You must provide the CTP Insurer with a notice of claim by both completing and sending the electronic form below (PDF versions are also available on our Forms page). All versions of the forms must be signed and witnessed prior to sending to the CTP Insurer.
Electronic Forms – Making the claims process easier
To assist the claims process, we have developed electronic versions of the Injury Claim Form, the Accident Report Form and the Fatality Claim Form.
The electronic forms replicate the paper based form but in an easy flowing format with online support before printing and signing. The electronic forms use a navigation menu with dynamic screens that move through to the next questions dependent on previous answers. Hover help boxes and placeholder text will also be available to help you with the detail required for specific fields.
Each form will generate a unique document identification number which lasts for a 14-day period. You have the ability to save, resume a previously initiated form or send the form to another person’s email address. The forms can be completed on smart phones, tablets and desktop computers.
Important information before you begin the electronic form
To finalise this process, you must print the populated form to obtain relevant signatures. If you don't have access to a printer, please contact us to send a form to you.
It is recommended that you utilise the "Save" function as early as possible in the process of using the electronic forms to reduce the risk of lost information.
Other important information to consider prior to commencing your claim form can be found further down this page.
Start a new claim form or resume an existing claim form
Begin completing a new claim form by clicking on one of the buttons below. The electronic forms:
- are easy to navigate
- let you save and add more information later
- are accessible on smartphones and tablets
- include hover boxes with additional information to help you complete your claim form
- include CTP Insurer lookup to help you lodge your completed claim form.
Click the "Resume saved form" button below to:
- login and access a saved claim form
- return to where you last saved
- add additional information to your claim form.