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CTP Changes (Active Choice)

From 1 July 2019, CTP Insurers will be able to compete on price and service. Currently, your insurer is randomly allocated for you when you register your motor vehicle. For registration renewals due on or after 1 July 2019, you will choose your own CTP Insurer from the four Government-approved CTP Insurers listed on your registration renewal notice. With identical policy coverage, you will choose based on premium price and how people who have made a claim rate the insurer’s service.

To develop the Competition Scheme model, the Regulator consulted widely with industry stakeholders both interstate and overseas. To help make these changes to the CTP Scheme, the Regulator has:

  • performed market research with motorists and claimants over the past two years to ensure their views are considered, and
  • worked closely with the Department of Planning, Transport and Infrastructure and Service SA in the development of tools and information to support motorists.