The private provision of Compulsory Third Party (CTP) insurance commenced on 1 July 2016. Rules made by the CTP Regulator under section 5(1)(f) of the Compulsory Third Party Insurance Regulation Act 2016 with which insurers must comply, together with any guidelines issued under that are published by the CTP Insurance Regulator on this website.Terms and conditions
Under the Compulsory Third Party Insurance Regulation Act 2016, the CTP Insurance Regulator has the function to make and publish rules and guidelines for approved insurers relating to:
- the determination of premiums;
- the management of claims;
- dispute resolution;
- the provision of information to consumers; and
- any other relevant matter.
The following rules and guidelines have been made:
- The CTP Insurance Scheme
- Market practice
- Approved Insurer obligations
- Information and privacy
- Claims management
- Medical examinations and reports
- Cost of travel
- Use of service providers
- Children's Claims
- Interim Payments
- Lifetime Support Scheme
- Disputed Claims
Information for ClaimantsInformation for people involved in a vehicle accident
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