You don't need a lawyer to lodge or manage a CTP claim. You can, however, seek legal advice or hire a lawyer at any stage.
For information about insurers' obligations, you can view the Regulator Rules or contact the CTP Regulator.
If you have a lawyer, the CTP Insurer will mostly communicate with them, instead of you. The insurer may still send you some information. For example, they might contact you with details of a medical assessment they have arranged for you. You will still be able to contact the insurer directly, if you want.
Finding a lawyer
The Law Society of South Australia can help you find a lawyer who's experienced in personal injury claims.
The Legal Services Commission can provide free, general legal advice.
Legal costs
Before hiring a lawyer, discuss with them:
- What you want the lawyer to do
- How they will charge you (for example, billing methods, any additional fees or costs that might apply)
- A total estimate of legal costs.
If you receive more than $25,000 in compensation, you can recover part of your legal fees when the claim settles. If you receive $25,000 or less, you will need to pay the legal fees yourself.
